Shipping and Delivery Policy  

Welcome to Dappersmode, managed by Velozmart Innovations Private Limited, where every order is more than just a purchase—it marks the beginning of a delightful journey from our shelves to your hands. We understand that receiving your chosen accessories should be as enjoyable as selecting them, and we aim to make that process smooth, transparent, and reliable.  

For clarity, “we,” “us,” and “our” refer to Dappersmode, managed by Velozmart Innovations Private Limited. The terms “you,” “your,” and “customer” refer to anyone who visits, browses, or makes a purchase on our platform. This policy outlines how we handle shipping, typical delivery timelines, and what to expect as your order progresses toward you.  

By shopping with us, you agree to the guidelines described below. We encourage you to read this policy carefully to understand the process and enjoy complete peace of mind when placing your order.  

Shipping Locations  

Wherever you are in India, Dappersmode is committed to delivering your favorite accessories directly to your doorstep. We currently ship to all locations within our serviceable pin codes, making your shopping experience convenient and hassle-free.  

At present, we do not offer international shipping. However, we are continually exploring opportunities to expand our reach. Your support and enthusiasm inspire us to grow, and we look forward to bringing our products to more locations in the future. 

Processing Time  

Once you place your order, our team carefully prepares it for shipment. This process typically takes 1 to 2 business days, excluding weekends and public holidays.  

When your order is packed and ready for delivery, we will send a confirmation email with all the relevant details so you know what to expect next.  

We take pride in handling each order with care, ensuring your selected accessories reach you safely and promptly. Your patience allows us to maintain this quality, and we are excited to get your items on their way.  

Delivery Timeline  

At Dappersmode, we strive to deliver your selected accessories to you as efficiently as possible. Typically, deliveries take between 3 and 8 business days, depending on your location and the available courier options in your area.  

We prioritize not just speed but also careful handling. Each item is thoughtfully packaged to ensure it arrives in excellent condition, ready for you to enjoy. Your satisfaction matters to us, and we aim to make every delivery smooth, seamless, and enjoyable. 

If Delivery Fails  

Occasionally, deliveries may not reach you due to reasons such as an incorrect address, the recipient being unavailable, or refusal to accept the package. In these cases, the order will be returned to our warehouse for safekeeping.  

If this occurs, you can easily contact us to arrange re-delivery. To ensure a smooth process, please verify that your delivery details are complete and accurate, and that someone will be available to receive the package upon arrival.  

We aim for every order to reach you without any inconvenience, and your attention to these details helps us provide a seamless and worry-free shopping experience.

Damaged or Lost Shipments  

At Dappersmode, we take great care in handling every order to ensure it reaches you safely. If your package arrives damaged or shows signs of tampering, we are committed to assisting you promptly and efficiently.  

In such cases, please:  

• Contact our support team within 48 hours of receiving your order 
   
• Provide clear photos of both the packaging and the product  

Once we receive the information, we will investigate promptly and work to resolve the issue as quickly as possible.  

If a shipment is lost during transit, we will coordinate with our courier partners to verify the situation and offer you a choice of either a full refund or a replacement, depending on your preference. 

Connect With Us  

We are committed to making your shopping experience seamless and stress-free. If you have any questions, concerns, or need more information about your delivery, our dedicated team is ready to assist you. You can reach us at velozmartinnovationsauthorize@gmail.com, and we will respond promptly to provide the support you need.